Frequently Asked Questions
Click on a question to see the answer...
| What are the eligibility requirements for the HTCP Level 1 course? |
| What are the eligibility requirements for the HTCP Level 1 refresher course? |
| I am currenlty certified as a Level 2 trainer. Can I take the Level 1 refresher course? |
| I already have First Aid and CPR certification. Do I still need to take the HTCP Level 1 program or can I upgrade to Level 2? |
| What should I do if I don't qualify for the refresher course? |
| When do I have to complete the online refresher course by? |
| How long does it take to complete the online course? |
| How long does my certification last for? |
| How will my hockey association know that I have obtained certification? |
| Do I receive an HTCP certification number? |
| Is Speak Out certification included in the HTCP Level 1 online course? |
| What is an affiliated Branch/Division? |
| I don't know my trainer's certification number, can I still register for the refresher course? |
| How do I obtain my Hockey Canada identification number? |
| Are there any course materials that I need to download and print? |
| Why can't I view the next module? It keeps indicating that my status is "Incomplete". |
| Can I login to the program at any time? |
My password doesn't work. What should I do?
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| What does the examination consist of? |
| Who can I contact at my affiliated Branch/Division office for further information on the Hockey Trainers Certification Program? |